Knowledge management in the digital age strategies and best practices

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Knowledge management in the digital age involves using technology to gather, organize, and disseminate information across an organization. Effective knowledge management is crucial in this era, and here are some reasons why ¹ ² ³ ⁴:

– Digital transformation: The entire operating model of organizations is changing with the advancement in technology, and knowledge management will help create an optimized workflow.

– Data and insights: Knowledge management is no longer limited to information but has diversified into data and insights, which are the key drivers of analytics.

– Process innovation: Knowledge management influences process innovation jointly with digital business intensity.

– Information leveraging: Knowledge management systems (KMS) are crucial tools that facilitate the storage, sharing and creation of knowledge, enabling organizations to harness information and drive innovation.

– Strategic point of view: The link between knowledge management and digital transformation can be investigated according to three main perspectives: enabling-based factor, replacing-based factor and knowledge-based factor.


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